Privacy Policy
At Draco Insurance (“Draco Insurance”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access our website, engage with our advertisements (including on Facebook, Instagram, and other platforms operated by Meta Platforms, Inc.), or use our services related to financial and insurance distribution, including insurance broking/POSP activities, policy comparison, related financial products, and franchise/business partner expansion.
By using our website, submitting an enquiry, lead form, or franchise application (including via Facebook/Instagram Lead Ads), or otherwise interacting with us, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
- Full Name
- Email Address
- Mobile Number
- State and District
- Insurance/Financial Product Interest (e.g., life, health, motor, general insurance, investment or loan products)
- Insurance and Financial Requirements
- Business or Company Details (where applicable)
- Franchise/Partnership Enquiry Details, such as preferred city/location, investment capacity, business or work experience, and proposed office/branch details
- Information submitted through enquiry forms, POSP registration forms, franchise application forms, or lead forms on Facebook/Instagram Lead Ads and other advertising platforms
Technical Information
We may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited
- Date and Time of Access
- Referring Website
- Cookies, Pixel, and Usage Data (including data collected through the Meta Pixel / Conversions APIand similar tools used to measure and optimize our advertising campaigns)
2. How We Use Your Information
We use your information to:
- Provide insurance and financial product quotes and recommendations
- Respond to enquiries and support requests, including those generated through Facebook/Instagram lead ads
- Assist with policy purchase, renewals, and financial product onboarding
- Connect you with insurance companies, financial institutions, and authorized advisors
- Process POSP registrations and onboarding
- Evaluate and process franchise/business partnership applications, including verifying eligibility, discussing terms, and onboarding approved franchise partners
- Improve our website, advertising performance, and customer experience
- Send service updates and renewal reminders
- Contact you via call, SMS, WhatsApp, or email regarding the products/services you enquired about
- Comply with applicable legal and regulatory requirements
- Prevent fraud and maintain website security
3. Consent for Marketing Communications
By submitting your details through our website or through a lead form on Facebook, Instagram, or any other advertising platform, you expressly consent to being contacted by Draco Insurance (or its authorized representatives) via phone call, SMS, WhatsApp, and/or email, including for promotional or marketing purposes related to insurance and financial products, even if your number is registered under the National Do Not Call (NDNC) registry. You may withdraw this consent at any time by contacting us using the details in Section 12.
4. Cookies and Tracking Technologies
Our website and advertising campaigns use cookies, pixels, and similar technologies (including those provided by Meta Platforms, Inc. for Facebook and Instagram) to:
- Improve website performance
- Remember user preferences
- Understand visitor behaviour
- Measure and optimize advertising and lead generation campaigns
- Enhance user experience
You may disable cookies through your browser settings. However, some website features, and the relevance of ads you see, may be affected.
5. Sharing Your Information
We value your trust and do not sell or rent your personal information.
We may share information with:
- Insurance companies and financial product providers
- IRDAI-authorized insurance partners
- Meta Platforms, Inc. (Facebook/Instagram) and other advertising/technology platforms, solely for the purpose of processing lead submissions and measuring campaign performance
- Technology and cloud service providers
- Payment or verification service providers (where applicable)
- Government or regulatory authorities when legally required
All third-party service providers are expected to maintain appropriate confidentiality and security standards.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
- Unauthorized access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Deliver requested services
- Meet legal and regulatory obligations
- Resolve disputes
- Maintain internal business records
Once no longer required, information is securely deleted or anonymized.
8. Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Withdraw consent where applicable
- Request deletion of your personal data
- Raise concerns regarding the use of your information
We will respond to legitimate requests within a reasonable timeframe, in accordance with applicable law.
9.Third-Party Links and Platforms
Our website may contain links to external websites operated by third parties, and our advertisements may appear on third-party platforms such as Facebook and Instagram.
We are not responsible for the privacy practices of these external websites or platforms. We encourage users to review the privacy policies of Meta Platforms, Inc. and any other third-party websites they visit.
10. Children’s Privacy
Our services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with the revised Effective Date.
12. Contact Us / Grievance Officer
If you have any questions, requests, or concerns regarding this Privacy Policy, your personal information, or wish to withdraw consent, please contact us:
Draco Insurance
📧 Email: support@dracoinsurance.in
📞 Phone: +91 80567 90298
🌐 Website: https://dracoinsurance.in
Grievance Officer
Name: Sasikala
Email: support@dracoinsurance.in
Phone: +91 90838 41111