Frequently Asked Questions

Insurance protects you financially against unexpected events like accidents, illnesses, property damage, or loss of life. Instead of paying large expenses from your own pocket, insurance helps cover these costs and gives you peace of mind.

Start by understanding your needs—such as health, vehicle, family security, or business protection. Compare coverage, sum insured, exclusions, claim process, and premium cost before deciding. Choosing a policy should be based on protection, not just price.

Before purchasing, review the coverage details, policy exclusions, waiting periods, claim settlement process, network hospitals or garages, and the insurer’s reputation. Always read the policy terms carefully.

Yes, buying insurance online is safe and reliable when you purchase directly from an IRDAI-registered insurance company or through a licensed insurance broker or agent. Online platforms provide secure payment systems, official policy documents issued by the insurer, and full transparency on coverage, terms, and pricing.

Online insurance buying also allows easy policy comparison, instant policy issuance, digital documentation, and access to customer support. However, buyers should always verify the insurer’s registration, carefully read policy details, and avoid unauthorized or unverified websites to ensure complete protection.

If you miss a premium payment, your policy may lapse, meaning you lose coverage. Most insurers offer a grace period, but it’s best to pay on time to ensure continuous protection and avoid losing benefits.